Jim Elkins is in a pickle. Since updating his Mac, he can’t save files via Save As. I get the message: “The document could not be exported as ‘name.’ You do not have permission.” There are two ways to work through this problem: one doesn’t require restarting, so I recommend that one first, of course!
To get the latest update, open Excel for Mac, go to the Help > Check for Updates menu, and follow the instructions in the AutoUpdate app. For the most recent information on this issue, go to Problem opening files or folders via hyperlinks in Excel 2016 for Mac. Microsoft Office 2016 - Unmistakably Office, designed for Mac. The new versions of Word, Excel, PowerPoint, Outlook, and OneNote provide the best of both worlds for Mac users - the familiar Office experience paired with the best of Mac.
You need to fix permissions in your Home directory with an extra Terminal step at the end., but here’s a recap:. In the Finder, choose Go Home. Select File Get Info. In the Sharing & Permissions section, click the Action (gear) icon and choose Apply To Enclosed Items. (If the Sharing & Permissions section isn’t showing, click its triangle. If the gear is grayed out, click the lock icon and enter an administrative password.).
Click OK to confirm, and a progress bar will appear if it takes more than a few seconds. When complete, launch Applications Utilities Terminal. In Terminal, enter the follow and press return: diskutil resetUserPermissions / `id -u`. Apple says if that command fails with an error, enter the following and press return and then follow step 6 again: chflags -R nouchg If that doesn't solve the problem, you have a second option, which requires a restart so you can invoke it from Recovery: The Reset Password option in Recovery mode lets you fix permissions associated with your home directory. Select Restart.
After the Mac shuts down and makes the startup chime, immediately hold down Command-R to boot into Recovery mode. After the Recovery screen appears, select the menu item Utilties Terminal. Type resetpassword and press Return. Don’t worry: this won’t reset your password. A dialog appears from which you can select your startup volume if it’s not selected by default.
Pick your username from the Select the User Account dropdown menu. In the lower-right corner of the screen, click Reset next to the Reset Home Directory Permissions and ACLs area.
![Why won Why won](/uploads/1/2/5/6/125610509/359778026.png)
Now choose File Quit, and then in the main Recovery window, choose Restart. When your system comes back up with your OS X installation, this problem should be resolved.
Ask Mac 911 We’re always looking for problems to solve! Email yours to including screen captures as appropriate. Mac 911 cannot reply to email with troubleshooting advice nor can we publish answers to every question.